Tea-Truths (FAQ)

We offer a wide selection of teas and tea accessories, herbs and herbal products, spices, gift packages and subscription boxes. We try to add new items frequently. And occasionally there may be a bath product or other locally crafted product available that goes with some of our teas. These items would be listed in the “Limited Edition” category when they are available.

We custom blend many of our teas and herbal tisanes in-house in small batches. However, the ingredients themselves are grown all over the world as most of them are not native to the United States. We do source from the US when available. Many of the flavor profiles of various teas, herbs, and florals are best when harvested from their native habitat. All of our products are labeled with a complete list of ingredients in order of predominance. We only use natural ingredients in our blends.

It is nearly impossible these days to make a product that 100% of the people can use 100% of the time. There are so many variations in allergies and sensitivities that exist. All of our products list all of the ingredients in their product descriptions. Should you be interested in a product that has an ingredient that you are sensitive to, or allergic to, please feel free to contact us. In many cases we can substitute an ingredient for you depending on which product and which ingredient. Teas that come to us pre-blended (not blended in-house) cannot be changed. Please be advised, however, that there may be a minimum purchase for custom formulations and pricing may vary from the original blend pricing.

We do use organic ingredients when available and when not cost prohibitive. While we do not have our facility certified organic, nor are our products certified organic, you can absolutely see what ingredients are organic by looking at our ingredient label on each product. Organic ingredients are indicated with an asterisk (*).

Most of our herbal tisanes are naturally caffeine-free (there are a few exceptions including a few specific blends and anything that contains Yerba Maté, Guayusa, or Yaupon). We do not offer actual tea (Camellia sinensis) leaf that has been decaffeinated. In our opinion, the process in which the tea leaf undergoes in order to remove the caffeine negatively affects the quality and flavor of the brewed tea. And they are never truly 100% decaffeinated. Decaffeinated teas do not move as fast which means they will remain on our shelves for far too long and we pride ourselves in always providing the freshest, finest quality of tea to our customers.

We are not currently offering private labeling options for our products. We do, however, offer a limited amount of custom labeling options (co-branding) for businesses, events, and occasions (favors). For more information please contact us so we can discuss your needs.